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Privacy Policy & Terms of Service

Effective date: March 19, 2026  ·  Last updated: March 20, 2026

Contents

Privacy Policy

How we handle your data

1. Who We Are

Promptizy is operated by DG Enterprises, located in Germantown, Tennessee, United States. When this policy refers to "we," "us," or "our," it means DG Enterprises.

2. What We Collect

We collect the minimum data necessary to provide our service:

3. What We Do NOT Collect

4. Local Storage

Promptizy uses your browser's local storage to save:

This data lives entirely on your device. It is never transmitted to our servers. You can delete it at any time by clearing your browser's local storage or site data for Promptizy.

5. Voice Input

The optional voice input feature uses your browser's built-in Web Speech Recognition API. Audio is processed by your browser's speech service provider (typically Google or Apple) — not by Promptizy. We never receive, store, process, or transmit your voice recordings.

6. Third-Party Services

We use the following third-party services:

We do not share your data with any other third parties.

7. Data Security

All connections to Promptizy are encrypted via HTTPS/TLS. Payment data is handled by Stripe, which is PCI DSS Level 1 certified — the highest level of payment security certification. Since we don't store your prompts or personal data on our servers, there is minimal attack surface for data breaches.

8. Data Retention

We retain your email address and subscription records for as long as your account is active, plus 12 months after cancellation for legal and accounting purposes. Browser local storage data is retained until you clear it. You may request deletion of your data at any time by contacting us.

9. Your Rights

You have the right to:

To exercise any of these rights, contact support@promptizy.com.

10. Children's Privacy

Promptizy is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

12. International Users (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting your email during checkout is contractual necessity (we need it to manage your subscription). For analytics, our legal basis is legitimate interest (improving our service). You may exercise your data rights under GDPR by contacting us.

13. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of Promptizy after changes constitutes acceptance of the updated policy.

Terms of Service

Rules for using Promptizy

1. Acceptance of Terms

By accessing or using Promptizy ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Service Description

Promptizy is a web-based prompt generation tool that helps users create optimized, structured prompts for third-party AI tools including Claude, ChatGPT, Perplexity, Gemini, and Grok. Promptizy generates prompt text — it does not execute prompts or provide AI responses.

3. Eligibility

You must be at least 13 years old to use Promptizy. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these terms.

4. Account & Access

During the early access period, you may need an access code to use Promptizy. You are responsible for keeping your access code confidential. You may not share, sell, or distribute access codes without our permission.

5. Free & Pro Tiers

Free tier: 5 prompts per day (resets at midnight local time), 3 saved prompts, access to all personas and AI tools.

Pro tier ($5/month or $48/year): Unlimited prompt generations, unlimited saved prompts, all current and future features.

6. Acceptable Use

You agree not to use Promptizy to:

We reserve the right to suspend or terminate access for violations of this policy.

7. Intellectual Property

8. Third-Party AI Tools

Promptizy generates prompts for use in third-party AI tools. We are not affiliated with, endorsed by, or responsible for Anthropic (Claude), OpenAI (ChatGPT), Perplexity AI, Google (Gemini), or xAI (Grok). The responses you receive from those tools are governed by their respective terms of service. Promptizy is not responsible for any output produced by third-party AI tools.

9. Disclaimer of Warranties

Promptizy is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that:

10. Limitation of Liability

To the maximum extent permitted by law, DG Enterprises shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of Promptizy. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless DG Enterprises from any claims, losses, or damages arising from your use of the Service or violation of these terms.

12. Governing Law

These terms are governed by the laws of the State of Tennessee, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Shelby County, Tennessee.

13. Changes to Terms

We may modify these terms at any time. Material changes will be posted on this page. Continued use after changes constitutes acceptance. If you disagree with updated terms, your remedy is to stop using the Service and cancel any paid subscription.

Billing, Refunds & Cancellation

How payments work

1. Payment Processing

All payments are processed securely by Stripe. We do not store your credit card information. Stripe is PCI DSS Level 1 certified.

2. Subscription Plans & Pricing

Monthly plan: $5.00 USD per month, billed monthly.

Annual plan: $48.00 USD per year, billed annually ($4.00/month effective).

Prices are in US dollars. Applicable taxes may apply depending on your location.

3. Auto-Renewal

Your subscription will automatically renew at the end of each billing period (monthly or annually) at the then-current rate unless you cancel before the renewal date. You will be charged on the same date each billing cycle. We will not increase your rate during an active billing period without notice.

4. How to Cancel

You may cancel your subscription at any time:

When you cancel, your Pro access continues until the end of your current paid billing period. After that, your account reverts to the free tier. You will not be charged again.

5. Refund Policy

Within 7 days of first payment: Full refund, no questions asked. Email support@promptizy.com.

After 7 days: Refunds are not issued for partial billing periods. You may cancel at any time and retain access through the end of your paid period.

Annual plan: If you cancel an annual subscription within 30 days of purchase, you will receive a prorated refund for the unused months. After 30 days, standard cancellation applies (access through end of paid period, no refund).

To request a refund, email support@promptizy.com with your email address used at checkout. Refunds are processed within 5-10 business days back to your original payment method.

6. Failed Payments

If a recurring payment fails, Stripe will retry the charge according to their standard retry schedule. If payment cannot be collected after multiple attempts, your Pro access will be downgraded to the free tier. We will send a notification to your email before downgrading.

7. Disputes & Chargebacks

If you have a billing concern, please contact us at support@promptizy.com before filing a dispute with your bank. We respond to all billing inquiries within 1 business day and are committed to resolving issues quickly. Filing a chargeback without first contacting us may result in account termination.

8. Price Changes

We may change our subscription pricing from time to time. If we increase prices, we will give existing subscribers at least 30 days' notice via email before the new rate applies. You may cancel before the new rate takes effect.

Contact Information

How to reach us

DG Enterprises

Germantown, Tennessee, United States

Email: support@promptizy.com

Website: promptizy.com

For billing and refund inquiries, please include the email address you used during checkout so we can locate your account quickly.

We aim to respond to all inquiries within 1 business day.